About Lily Transport: Hong Kong Refrigerated Freight Specialists
Lily Transport Company Limited was established in 2001 and has been committed to professional, prompt and reliable refrigerated transport and freight services ever since. Over more than two decades we have accumulated deep cold chain logistics experience serving food processing plants, frozen meat wholesalers, seafood suppliers, chain restaurant groups, supermarket outlets and trading companies. Customers trust us with their temperature-sensitive cargo, and that trust is the foundation of our business.
We operate a fleet of refrigerated and non-refrigerated tail lift trucks ranging from 5.5 to 24 tonnes, serving Hong Kong Island, Kowloon and the New Territories. Our vehicles handle everything from ambient goods down to -18°C frozen cargo, supported by compartment pre-cooling, temperature monitoring and real-time GPS positioning, so goods stay in the right condition from warehouse to signature.
Our Core Strengths
- Full temperature range: frozen, chilled and ambient handled by one supplier.
- Complete vehicle range: 5.5 to 24 tonne tail lift trucks for narrow streets, mall back lanes and warehouse docks alike.
- 24-hour operation: overnight replenishment, early morning store delivery and holiday distribution.
- Full traceability: 100% GPS coverage so customers always know where their cargo is.
For our company background and development history, see the About Us page. To review our vehicle types and service packages directly, visit Refrigerated Transport Services.
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Service Highlights
From frozen distribution, real-time GPS tracking and 24-hour transport to professional handling and storage, Lily Transport delivers a one-stop temperature-controlled freight solution for Hong Kong businesses.
Frozen Distribution
Compartments hold ambient down to -18°C, suitable for frozen meat, seafood, ice cream, frozen ready meals and chilled ingredients, with temperature control throughout to reduce spoilage.
Real-Time GPS Tracking
100% of the fleet is GPS-equipped. Customers can see vehicle location and delivery progress, so stores can prepare to receive goods and allocate staff.
24-Hour Transport
Overnight replenishment, early morning store delivery, weekends and public holidays, matching the out-of-hours receiving needs of food and retail businesses.
Handling & Storage
Tail lift loading, pallet handling, order sorting and interim storage, reducing the time customers spend coordinating multiple suppliers.
Multi-Tonnage Fleet
Vehicles from 5.5 to 24 tonnes allocated by cargo volume, pallet count and site access, avoiding failed deliveries caused by oversized trucks on narrow roads.
Temperature Management
Frozen, chilled and ambient goods segregated, compartments pre-cooled before loading and monitored in transit to prevent any break in the cold chain.
Route Planning
Routes built around district, time slot and store receiving restrictions, with multi-drop delivery per trip to raise efficiency and lower transport cost.
Monthly Contracts
Dedicated vehicles, dedicated drivers and fixed routes make logistics costs predictable and service levels consistent.
Full service details, vehicle configurations and suitable cargo types are set out on the Services page. For the complete workflow from enquiry to signature, see Our Process.
Full Temperature Range Solutions
Different goods require different temperatures, and choosing the wrong band directly affects quality and food safety. Below are the three bands we operate.
Frozen: -18°C or Below
For frozen meat, seafood, dim sum, ice cream, frozen fruit and vegetables, and prepared foods. Compartments are pre-cooled before loading and held at temperature throughout, avoiding repeated thawing that damages texture and hygiene.
Typical customers: frozen meat wholesalers, seafood suppliers, food processing plants, ice cream brands.
Chilled: 0°C to 4°C
For fresh meat, chilled poultry, dairy, fruit and vegetables, fresh-cut ingredients, beverages and bakery inputs. Stability is critical here, as freezing damages appearance while warming shortens shelf life.
Typical customers: supermarket outlets, chain restaurants, hotel supply, fresh e-commerce.
Ambient Transport
For dry goods, canned products, packaged food, beverages, household items, packaging materials and general cargo. Can be scheduled alongside frozen deliveries, avoiding the cost of booking a second vehicle.
Typical customers: trading companies, retail chains, catering groups, factories and wholesalers.
Temperature Band Reference
| Band | Temperature Range | Typical Cargo | Handling Notes |
|---|---|---|---|
| Frozen | -18°C or below | Frozen meat, seafood, ice cream, dim sum | Pre-cool compartment, minimise door-open time, avoid re-thawing |
| Chilled | 0°C to 4°C | Fresh meat, dairy, produce, fresh-cut items | Keep temperature stable to prevent freezing or warming |
| Controlled Ambient | Approx. 15°C to 22°C | Chocolate, bakery inputs, certain beverages | Avoid direct sunlight and long stops in peak heat |
| Ambient | Environmental | Dry goods, canned items, packaging, general cargo | Focus on moisture protection, crush prevention and secure strapping |
Not sure which band your goods need? Contact our logistics team and we will recommend an arrangement based on cargo type, distance and receiving time.
Our Fleet: Reefer Trucks, Tail Lift Vehicles & Reefer Containers
Over 60 vehicles from 5.5 to 24 tonnes, in refrigerated and non-refrigerated configurations, supported by tail lift handling and storage services for cold chain operations of any scale.
Vehicle Selection Guide
| Vehicle | Suitable Volume | Typical Application |
|---|---|---|
| 5.5-tonne reefer | Small volume, multi-drop | Urban store replenishment, restaurant delivery, narrow street access |
| 9-12 tonne reefer | Mid-size volume, palletised | Supermarket outlets, hotel supply, chain restaurant central distribution |
| 16-tonne reefer | Large palletised volume | Factory outbound, warehouse-to-warehouse transfer, wholesale market |
| 24-tonne reefer | Full truckload bulk cargo | Trunk route transport, bulk frozen product transfer |
| Non-refrigerated tail lift | Ambient cargo | Dry goods, packaging materials, general freight and removals |
To discuss vehicle configuration and pallet capacity, see the Services page or call 3112 6029 and we will help select the right truck.
Industries We Serve
Requirements for temperature, timing and receiving procedures vary widely by industry, so we design each delivery arrangement around the sector.
Frozen Meat & Chilled Foods
-18°C frozen transport for meat wholesalers and food processing plants, from cold store collection through zone distribution to store receipt, with temperatures held and handover times recorded.
Seafood & Aquatic Products
Seafood is highly temperature-sensitive, so we use pre-cooled compartments and rapid handling to shorten exposure, delivering in early morning slots to preserve freshness and appearance.
Catering & Chain Restaurants
Supports multi-outlet, small-batch, high-frequency ingredient delivery, scheduled before opening hours so store operations and customer flow are unaffected.
Supermarkets & Retail
Aligned to supermarket dock time slots and pallet specifications, with mixed frozen and ambient delivery so one vehicle replenishes multiple stores and reduces trip costs.
Ice Cream & Frozen Desserts
Ice cream tolerates no temperature fluctuation, so we use low-temperature compartments and brief door-open operations to preserve shape and texture through to handover.
Fresh E-Commerce
Supports order peaks and time-slot delivery for fresh e-commerce, with sorting and storage support covering the full warehouse-to-customer cold chain.
Want to see which brands and industries we currently serve? Visit the Partners page.
Service Coverage Across Hong Kong
Our fleet crosses the territory daily and knows local traffic, loading restrictions and store receiving rules, which makes delivery times more accurate.
Hong Kong Island
Central and Western, Wan Chai, Causeway Bay, North Point, Quarry Bay, Chai Wan, Aberdeen and the Southern District, serving restaurants, hotels and retail outlets. Where streets are narrow or loading bays tight, we assign a more suitable mid-size vehicle.
Kowloon
Tsim Sha Tsui, Mong Kok, Sham Shui Po, Kowloon City, Kwun Tong, Kowloon Bay, Lam Tin and Tseung Kwan O, covering industrial buildings, mall back-of-house areas, food factories and wholesale outlets.
New Territories & Industrial Areas
Kwai Chung, Tsuen Wan, Tuen Mun, Yuen Long, Sheung Shui, Tai Po, Sha Tin and areas around the airport, serving warehouses, cold stores and logistics centres, suited to large-tonnage trunk route transfers.
For cross-district multi-drop routes or fixed schedules, we can build the most efficient route combination for you. Please contact Lily Transport for details.
Our Refrigerated Transport Process
Every stage from enquiry to signature follows a defined operating standard, so customers always know the status of their cargo.
Step 1: Assessment & Quotation
We confirm cargo type, temperature requirement, piece or pallet count, delivery addresses and time slots, then provide a clear quotation and a workable delivery plan.
Step 2: Scheduling & Pre-Cooling
We assign the right tonnage for the volume and site access, then pre-cool the compartment to the target temperature before dispatch so cargo enters a cold environment immediately.
Step 3: Loading & Monitoring
Tail lifts and pallet equipment speed up loading and shorten door-open time; temperature is monitored in transit while GPS tracks vehicle position and progress.
Step 4: Delivery & Follow-Up
Handover follows each store's receiving rules with signature records. Anomalies are reported immediately, and routes and time slots are reviewed to improve the next delivery.
Full operational detail, documentation and contingency procedures are set out on the Our Process page.
Why Choose Lily Transport
Selecting a refrigerated transport provider is not only about price. It is about consistency, responsiveness and traceability.
Two Decades of Local Cold Chain Experience
Operating since 2001, we know Hong Kong's traffic patterns, receiving rules and peak season pressures, and can maintain stable delivery even at the busiest times, reducing lost sales caused by late arrivals.
Owned Fleet, Flexible Dispatch
With over 60 owned vehicles, we can respond faster to added orders, extra drop points and revised time slots, without being constrained by third-party vehicle availability.
Temperature & Food Safety Awareness
Drivers and handling staff understand cold chain requirements including pre-cooling, rapid loading, zoned placement and avoiding cross-contamination, supporting customers' food hygiene obligations.
Fully Traceable & Transparent
100% GPS coverage means every trip is recorded. Customers can monitor delivery progress and verify events quickly should any issue arise.
One-Stop Service, Less Coordination
Transport, handling, sorting and storage are managed together, so customers need not interface with several suppliers, reducing communication overhead and errors.
Flexible Pricing Models
Ad hoc jobs, dedicated vehicles and monthly contracts are all available, so customers with fluctuating volumes control costs while stable customers get fixed routes and dedicated drivers.
For more on our background and team, please visit About Us.
Our Partners
We deliver over 80,000 items every day. That record is why most of our customers trust Lily Transport, and why you can too. From food suppliers and chain restaurants to retail groups, customers choose to hand us their temperature-controlled cargo for the long term.
For the fuller customer list, please visit the Partners page.
Refrigerated Transport FAQ
The questions customers ask most often when arranging cold chain logistics.
Contact Lily Transport for a Refrigerated Transport Quote
Our professional logistics team is available 24 hours a day. Tell us your temperature requirement, cargo volume and delivery district, and we will arrange the right vehicle and quotation.
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